Fast Track Learning Solutions

Fast Track Learning Solutions is committed to protecting your privacy and ensuring secure use of our website. Personal information is collected only to manage services and is never shared without necessity. By using this site, you agree to our terms, including restrictions on content use. For more details, review our Privacy Policy, Terms of Sale and Terms of Use.

Fast Track Learning Solutions

Privacy Policy

What personal information do we collect?

We collect personal information for the purpose of managing course bookings and communications. The information we may collect includes:


  • First name
  • Last name
  • Country of residence
  • Email address


We do not collect sensitive information or payment details, as payments are handled securely through third-party providers, such as PayPal and Stripe.

How do we collect your information?

Your personal information is collected directly from you when you:


  • Register for a course or service
  • Subscribe to our mailing list
  • Contact us for inquiries or support
How do we use your information?

We use your personal information to:


  • Process course bookings and registrations
  • Communicate with you regarding course details, updates, and relevant information
  • Respond to your inquiries and provide customer support
  • Send you promotional material, if you have opted in
How do we protect your information?

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. We store your information securely in electronic form and ensure that it is only accessible to authorised personnel.

Do we share your information?

We do not share your personal information with third parties, except as required to provide our services or comply with legal obligations. We may disclose your information to:


  • Our service providers (e.g., course platforms, exam service providers) to assist in providing our services
  • Law enforcement or regulatory bodies if required by law
How long do we keep your information?

We retain your personal information only for as long as necessary to provide our services or comply with legal obligations. If you request that we delete your information, we will do so in a timely manner, subject to any legal requirements.

Your rights and access

You have the right to:


  • Request access to the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Withdraw your consent for us to use your information for marketing purposes


To make a request or for further information about our privacy practices, please contact us.

Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Contact us

If you have any questions or concerns about how we handle your personal information, or if you would like to request access or correction of your personal data, please contact us.

Fast Track Learning Solutions

Terms of Sale

Scope of Application

These terms and conditions apply to all purchases made through Fast Track Learning Solutions (FTLS). A “customer” refers to any individual or organisation placing an order for our products or services, confirmed via secure payment methods, including credit cards, PayPal, Stripe, or bank transfers.

Age requirements

FTLS accepts customers aged 18 or older for all purchases, including e-learning materials, digital courses, and consulting services. Orders placed by individuals under this age requirement will be refunded, and access to services or materials will be revoked.

Pricing

All prices are listed in Australian dollars (AUD) and include applicable taxes unless stated otherwise. FTLS accepts payments from customers anywhere in the world; however, all payments must be made in AUD unless otherwise agreed. Prices are subject to change without notice, but the price applied to your order will be the one displayed at the time of purchase.

Payment

Full payment is required at the time of order. We use secure payment platforms to protect your information, but FTLS is not responsible for disruptions caused by payment system issues or external factors. For bank transfers, orders will only be processed once the payment is confirmed.

Refunds and cancellations

Refunds are not available once access or vouchers are issued. For instructor-led training sessions, no rescheduling or refunds are permitted within 10 business days of the session. If a product, such as a digital course or voucher, is provided in error or there is a technical issue with access, please contact us within 5 business days. Eligible refunds will be processed via the original payment method and only for purchases made directly through our website; third-party purchases are not eligible for refunds.

Delivery of materials and access

Access to digital materials or online courses is provided electronically. For e-learning or digital courses or vouchers, these will be provided within 5 business days after payment is completed. Customers are encouraged to verify the details of the product or service prior to purchasing.

Customer responsibilities

Customers are responsible for ensuring compatibility of their systems with FTLS materials and platforms. FTLS is not liable for issues arising from outdated systems or customer-side technical problems.

Data protection

FTLS is committed to protecting your personal information. By placing an order, you agree to the use of your data as outlined in our Privacy Policy.

Applicable law and jurisdiction

These terms and conditions are governed by Australian law. Any disputes arising from transactions will be handled under the jurisdiction of Australian courts.

Fast Track Learning Solutions

Terms of Use

Information purposes only

The content on this website is for general information only and not intended as professional advice. Any reliance placed on the information is at your own risk. Fast Track Learning Solutions (FTLS) accepts no liability for any claims, losses, damages, or expenses, whether direct, indirect, or consequential, arising from the use or reliance on the website's content or services.

Accuracy of information

The content and services provided by FTLS are for informational and educational purposes only. FTLS makes no representations or warranties regarding the accuracy or completeness of the information or materials provided. Any use of the content or reliance on the services is at your own risk. FTLS will not be liable for any loss or damage, whether direct, indirect, or consequential, arising from your use of the website or any services provided.

FTLS Blog

The content shared on the FTLS blog and social media reflects the opinions and perspectives of the authors and is provided for informational and entertainment purposes only. It is not intended to be professional advice, as it does not take into account your unique environment or circumstances.

Intellectual property rights

All content on this website, including text, graphics, logos, and images, is the property of FTLS unless otherwise stated. Reproduction, redistribution, or transmission of any content from this website is prohibited without prior written consent from FTLS.

Third-party links

This website may contain links to third-party websites for your convenience and information. FTLS does not control, endorse, or assume responsibility for the content, accuracy, or practices of these external websites. Accessing third-party links is at your own risk, and FTLS is not liable for any damages or losses arising from their use.

Use of services

By enrolling in courses or accessing resources offered by FTLS, you agree to use these services for lawful purposes only. Any unauthorised use, including but not limited to copying or distributing course materials, may result in legal action.

Limitation of liability

FTLS shall not be liable for any loss, damage, or liability arising from the use of this website or any services, including interruptions, errors, or unauthorised access, to the fullest extent permitted by law. This includes both direct and indirect damages, including consequential losses.

Jurisdiction

These terms of use are governed by the laws of Australia. By using this website, you submit to the exclusive jurisdiction of the Australian courts for any disputes arising from these terms or your use of the website.

Changes to terms

FTLS reserves the right to update or modify these terms of use at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the updated terms.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


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